SIAM™ Foundation Certificate

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Course Summary

This certification provides the foundation knowledge on the topic of Service Integration and Management (SIAM™), a concept, which although not new, has seen a growth in adoption following the trend towards multi-sourcing and distributed services.

This 3-day accredited SIAM Foundation Course fills a gap in the current ICT certification landscape and provides an ideal opportunity for delegates tolearn about service integration and management.

This course covers topics such as:

  • SIAM Fundamental and Methodology
  • Implementation Roadmap
  • Roles and Responsibilities
  • Practices
  • Processes to support SIAM
  • SIAM Challenges and Risks
  • SIAM and other practices.

The participants of the SIAM Foundation Certificate course are drawn from professionals worldwide, who have an interest in the practices of SIAM. Furthermore, it also targets practitioners that want to implement this methodology in an organisation, particularly those professionals who are already working with IT Service Management processes.

This course is appropriate for:

  • Change Managers, Service Level Managers, Business Relationship Managers, Supplier Managers
  • Chief Strategy, Information and Technical Officers
  • Business and Organisational Change Practitioners
  • Service Managers
  • Service Provider Portfolio Strategists
  • Process Managers
  • Project & Program Managers
  • Service and Process Architects.

This course will be held over three days, with a 60-minute examination included.


NOTE: We also provide a bundled SIAM Foundation + Professional course. 

SIAM™ is a registered trade mark of EXIN.

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For more information, please contact

Available Dates

This course is available to start on the following dates:

Ground Floor, 30 The Esplanade, Perth
25-27 May 
Level 1, 201 Elizabeth Street, Sydney
Level 1, 73 Northbourne Avenue, Canberra
24-26 March 
22-24 June 
Level 7, 717 Bourke Street, Melbourne
Additional Information

This course will be held over three days, which includes the exam (1 hour).