SERVICENOW.

Smarter, faster digital transformation across Australia. Kinetic IT partners with you to deliver seamless ServiceNow solutions that connect your business.

SERVICENOW.

Smarter, faster digital transformation across Australia. Kinetic IT partners with you to deliver seamless ServiceNow solutions that connect your business.

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Years as a national partner

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Years as a national partner

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Certified Experts

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Certified Experts

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Customer Satisfaction Score

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Years as a national partner

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Years as a national partner

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Certified Experts

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Customer Satisfaction Score

Agile workflow is the foundation of exceptional customer experience. Kinetic IT's national practice harnesses the Now Platform® to optimise, unite and align your workflow with industry-leading digital solutions.

Kinetic IT is trusted by Australian organisations to elevate employee experiences, increase productivity, and enable scale and growth. With its nationwide practice and expertise, Kinetic IT knows how to maximise your investment in the Now Platform® and transform your business.

The result? Fit-for-purpose solutions, award-winning service delivery, and consistent customer satisfaction. Kinetic IT’s strategic offering is complemented by extensive consulting, service management, service integration, and cyber security experience. We get IT.

Find out how Kinetic IT can enhance your business experience.

Services overview

Partner Status & Expertise

Elite Status Consulting & Implementation

Elite Status Reseller

Elite Status Service Provider

Certified Master Architect (CMA)

Certified Technical Architect (CTA)

Elite Status Consulting & Implementation

Elite Status Reseller

Elite Status Service Provider

Certified Master Architect (CMA)

Certified Technical Architect (CTA)

Custom ServiceNow Solutions.

Kinetic IT’s national ServiceNow practice goes beyond strategic consulting, delivery and support across the Now Platform®. We draw on our versatile expertise across our ITSM, SIAM and PROTECT+ security services to deliver comprehensive solutions across a range of industries.

Industries.

Government

Education

Transport

Resources

Defence

Energy

Critical Infrastructure

Emergency Services

Corrections

Commercial

Consulting Services

We’re industry standouts when it comes to understanding customers. Our team of ServiceNow specialists will work with you every step of the way to help you navigate the complex world of technology, optimise your operations, and maximise your business outcomes. From strategy to implementation, we offer end-to-end solutions to drive your success and get the best from your technical and people investments.

Integration and Implementation Services

Our national practice gets you access to industry-leading expertise tailored for Australian organisations across multiple industries. Our team of certified ServiceNow professionals have a track-record for forging enduring relationships and understanding your unique business needs. We’ll provide you with a solution that streamlines your operations, reduces costs, and increases productivity.

Managed Services

We’re trusted by some of Australia’s most iconic and leading organisations. Our expert team of ServiceNow professionals will ensure your systems are running smoothly around the clock, so you can focus on what you do best – running your business.

Exclusive Content

ServiceNow Ecosystem Partners 2023 Report.

Get exclusive access to the ISG Provider Lens™ ServiceNow Ecosystem Partners 2023 Report, and compare provider strengths, challenges, and competitive differentiators

“We are your trusted local partner to uplift digital experiences. Our unique approach and lived experiences mean we have intimate knowledge of what businesses come up against each day, and the contemporary solutions to help customers thrive."

Partner Insights.

Kinetic IT ServiceNow team at Knowledge 2023 conference - discussing generative AI in ServiceNow

Artificial Intelligence

Is generative AI friend or foe to ServiceNow developers?

ServiceNow AI tools

Artificial Intelligence

3 ServiceNow AI tools revolutionising IT service delivery

ServiceNow leader e1680083654409

Awards & Recognition

Kinetic IT identified as a ServiceNow ‘Leader’ in 2023 ISG Provider Lens™

ServiceNow Discovery

Servicenow CMDB

Case Study: ServiceNow Discovery Integration Uplift

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“The elevation to ServiceNow Elite partner is fantastic recognition of our continued commitment to drive and support digital transformation across our customers."