PROTECT+ / Cyber Security Services, Cyber Security Experts

PROTECT+
Kinetic IT’s Cyber Security Solution

Protecting you and your customers from the cyber threats you have now, and those you don’t yet know.

Kinetic IT's PROTECT+ leads the way in defending current and emerging threats. Our knowledge of global security threats is backed by an unrivalled presence in the Australian IT landscape.

Our PROTECT+ cyber security experts deliver exceptional security knowledge and insights, enabling you to set and maintain the standards that secure your business, your customers, and your data.

Beyond PROTECT+, our cyber security experts are supported by a more than 1,400-strong team with intimate knowledge of customer operations. We invest in an integrated security capability so that you’re comprehensively protected, enabling you to invest in what’s important to your business.

Contact our PROTECT+ team for specialist advice and tailored recommendations to secure your organisation.

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Cyber Security Services

We deliver tailored recommendations resulting in a stronger security posture for your organisation. To protect your operations against global threats, we employ specialist security knowledge and insights that make sense of the noise around cyber threats and drive actionable change.

Industries we work in:

Government

Education

Transport

Resources

Defence

Energy

Critical Infrastructure

Emergency Services

Corrections

Commercial

Cyber Security Services

We deliver tailored recommendations resulting in a stronger security posture for your organisation. To protect your operations against global threats, we employ specialist security knowledge and insights that make sense of the noise around cyber threats and drive actionable change.

Industries we work in:

Government

Education

Transport

Resources

Defence

Energy

Critical Infrastructure

Emergency Services

Corrections

Commercial

Threat Intelligence

Leverage connected global intelligence and local context for increased visibility and faster detection of attacks specific to your organisation. Access international security experts located onshore.

Leverage connected global intelligence and local context for increased visibility and faster detection of attacks specific to your organisation. Access international security experts located onshore.

Threat Response

Turn threat intelligence into action. Accelerate your onsite incident resolution with real-time data provided by our Security Operations Centre (SOC) for faster remediation.

Turn threat intelligence into action. Accelerate your onsite incident resolution with real-time data provided by our Security Operations Centre (SOC) for faster remediation.

Security Assurance

Assess your organisation’s vulnerability to attacks and benefit from in-depth investigation of breaches for future prevention. Improve regulatory compliance across security standards.

Assess your organisation’s vulnerability to attacks and benefit from in-depth investigation of breaches for future prevention. Improve regulatory compliance across security standards.

Security Awareness

Strengthen the security posture across your entire organisation. Receive globally recognised training and certifications, and tailored programs to suit specific organisational needs.

Strengthen the security posture across your entire organisation. Receive globally recognised training and certifications, and tailored programs to suit specific organisational needs.

Based in WA, our world-class SOC operates 24 hours per day, 7 days per week, 365 days per year.

Our SOC adheres to Federal Government physical security standards and complies with industry standards including ISO 27001/2, MITRE ATT&CK, IEC 62443, ISM and the ACSC Essential 8.

Cyber Security Information Exchange

Gain actionable insights into your environment through the combination of global intelligence and local context. Kinetic IT’s Cyber Security Information Exchange offers a customised view of the threats specific to your environment, people and data.

Security operations intelligent reporting

Intelligent reporting delivered via our Insights Centre providing you with real-time access to cyber analytics, threat correlation and advanced threat intelligence.

Intelligent reporting delivered via our Insights Centre providing you with real-time access to cyber analytics, threat correlation and advanced threat intelligence.

Threat hunting research & analysis

A proactive approach for forensic analysis and detection of threat actors operating within your environment to assess your risk and enhance your defences.

A proactive approach for forensic analysis and detection of threat actors operating within your environment to assess your risk and enhance your defences.

Platform integration & visualisation

Technical and process integration of our Threat Intelligence service to leverage your strategic and operational outcomes and gain greater insight across the business.

Technical and process integration of our Threat Intelligence service to leverage your strategic and operational outcomes and gain greater insight across the business.

Customer advisory & information

Real-time monitoring of the global threat environment and rapid reporting of contextualised advice based on your industry, location and technology footprint.

Real-time monitoring of the global threat environment and rapid reporting of contextualised advice based on your industry, location and technology footprint.

"Kinetic IT’s PROTECT+ 24x7 monitoring and Security Operations Centre services have provided us insights, detection, and threat response capabilities that we just didn’t have the resources to do on our own, and they have become a pivotal part of our cyber defence toolkit. We have also come to value and rely on Kinetic IT’s sound advice and consulting on cyber issues and projects. We find Kinetic IT to be reliable, dependable, and honest, and we highly value the cyber security advice and services they provide us.”

Craig Roberts

MANAGER, INFORMATION SECURITY
WANNON WATER

We do it differently

Beyond PROTECT+, Kinetic IT provides pedigree capability in service integration, service management, and technical integration. Our extensive experience is built over two decades of business transformation, solution design, business analysis, data science, and hybrid cloud operations.

Awards & Recognition:

2023 LogRhythm APJ Partner Awards / Managed Security Services Provider

2023 LogRhythm APJ Partner Awards / Support Services Provider

2023 WA Cyber Awards / Winner - Outstanding Organisation

2023 WA Cyber Awards / Winner - Team of the Year

2023 WA Cyber Awards / Winner - Rookie of the Year (Thomas Ogilvie)

2023 WA Cyber Awards / Finalist - Professional of the Year (Kevin O'Sullivan)

2022 Fortinet / Winner - Operational Technology Partner of the Year

2020 WAITTA INCITE Awards / Finalist – Innovating Government

Our scale matches yours

We are nimble and tailor our services to match the scale of your organisation. We’ve invested in a security capability that enables us to respond to threats and risks within every size of organisation. Your needs and the quality of our solution is just as important to us, no matter what your size.

We are nimble and tailor our services to match the scale of your organisation. We’ve invested in a security capability that enables us to respond to threats and risks within every size of organisation. Your needs and the quality of our solution is just as important to us, no matter what your size.

We amplify security awareness

Using experience and insights, we raise the profile of security within your business. We help you to understand your security risks in order to transform your processes and proactively protect your operating environment.

Using experience and insights, we raise the profile of security within your business. We help you to understand your security risks in order to transform your processes and proactively protect your operating environment. As trusted advisors to our customers, we focus on actionable changes for outcomes that strengthen your security posture.

We specialise in protecting critical services

We’re trusted by some of the communities’ most important providers to protect Australia’s critical assets from precious water resources and emergency services to our schools and public transport.

We’re trusted by some of the communities’ most important providers. To benefit each of our customers and their customers, we contribute collective insights gained from securing organisations that are relied upon by their communities.

"Our global insights have strengthened our extensive local knowledge and uniquely positioned us to provide professional services to organisations wanting to protect crucial business assets against cyber threats.”

KEVIN O'SULLIVAN

GROUP EXECUTIVE / PROFESSIONAL SERVICES

Cyber Security Partners

We partner with industry-leading cyber security providers to seamlessly integrate their products and services with our PROTECT+ solution. Our partners work closely with us to design, deploy, and manage cyber security solutions and deliver the best outcomes for our customers.

Cyber Security Case Studies

View our case studies to find out how our benefit-driven solutions are tailored to fit our customers’ specific operational needs, resulting in the protection of Australia’s critical assets.

Business Challenge

The customer lacked the necessary systems and capability to perform effective incident management and triage and suffered lack of operational visibility of potential security threats within a highly complex global operating environment.

IT and OT domain governance were misaligned to the wider corporate system, resulting in increased risk, escalation challenges and a low maturity for managing security events and issues.

Solution

Kinetic IT worked collaboratively with the customer’s IT, OT and cyber security teams to transition event logging from key components of their infrastructure and applications network into a tailored Threat Intelligence and Threat Response solution.

Custom parsers were developed, allowing the consumption of events and information from legacy devices and providing ‘whole of network’ visibility and correlation.

Key Outcomes

"Thank you so much for the guidance and support given during the detection of suspicious activity at one of our mine sites. The way the SOC Analyst engaged and guided us through incident response recommendations was fantastic."

Team Leader

Service Desk & Security Operations
Australian Mining & Resource Organisation

Business Challenge

The education agency required detailed real-time operational visibility of security events and incidents across their highly dispersed environment, supported by enforceable SLAs.

The agency’s complex portfolio of web applications represented an unclassified security and privacy risk, compounded by sensitivity requirements for management of school, teacher, student and parent data.

A complex supply chain and heavy reliance on unmanaged applications necessitated an audit to establish a baseline of identified risk and ensure compliance with agency policies.

Solution

Comprehensive visibility was gained through an integration of next-generation security technologies with Threat Intelligence and Threat Response solution and supported by a dynamic customised reporting dashboard.

PROTECT+ Security Assurance consultants worked with business and technical application owners to define a technical security assurance program, incorporating data-centric risk matrices, penetration testing and vulnerability management.

An audit of over 200 of the agency’s third-party vendors and suppliers was conducted to assess compliance with agency regulation requirements, and to measure their security maturity against industry standard criteria.

Key Outcomes

"I’m pleased to report that the Network Operations team has confirmed the mitigation of these vulnerabilities across our infrastructure. Thanks to the Security Operations Centre for the identification and thanks to the Network Operations team for their responsiveness here"

Cyber Incident & Threat Team

Australian Federal Police

Business Challenge

The critical water infrastructure organisation required a customised comprehensive solution to provide visibility of real-time intrusion and abnormal and malicious activity indicators.

Operational commitments prevented the customer’s IT and OT functions from effectively and efficiently responding to security events and incidents.

As a supplier of critical water infrastructure services, the customer needs to maintain a strong defensive perimeter to protect customer data and infrastructure operations.

Solution

Critical infrastructure and applications event and incident logging was transitioned into a customised PROTECT+ Threat Intelligence and Threat Response, resulting in dynamic, real-time reporting.

PROTECT+ security analysts provided proactive triage and initial response management to detected incidents to minimise impacts.

A NIST-aligned incident response framework and detailed technical playbooks were developed, allowing the customer’s internal teams to effectively respond to common threats.

PROTECT+ Security Assurance consultants developed a custom program to assess the security posture of critical external-facing assets through a combination of targeted vulnerability assessments and penetration testing.

Key Outcomes

"Firstly, thank you so much for the assistance of the technical resources who showed me their amazing experience and expertise today. Great to see the Security Operations Centre and our on-site teams working so well together to identify the root cause and provide remediation."

Security Operations Manager

WA Government

Business Challenge

A major WA healthcare services provider recognised its staff and data as prime targets for cyber criminals due to their direct access to sensitive customer health records and operational medical systems.

Phishing was identified as a common yet real concern, particularly as security risk wasn’t a widely-understood concept across the organisation.

There was a general misconception among the workforce on the value of the organisation’s health record data and low awareness levels of the increasingly sophisticated methods used by malicious threat actors.

Solution

Consultants developed a tailored interactive security awareness demonstration to succinctly explain the potential and likely threats faced by the organisation and its employees.

The training program involved a two-part live hacking simulation, first demonstrating how hackers use social media to craft spear-phishing attacks, followed by a sophisticated malware delivery attack using usernames and passwords obtained from a victim’s computer.

A presentation then detailed the common and known threat actors, their motivations, and the techniques and tactics employed in malicious attacks.

Key Outcomes

"So many facts about people trying to hack constantly….a sage reminder how we need to be vigilant. I need to review my LinkedIn connections and be more critical in terms of who I accept invitations from. Thanks again!"

Learning & Development Adviser

St John Ambulance

Business Challenge

The customer lacked the necessary systems and capability to perform effective incident management and triage and suffered lack of operational visibility of potential security threats within a highly complex global operating environment.

IT and OT domain governance were misaligned to the wider corporate system, resulting in increased risk, escalation challenges and a low maturity for managing security events and issues.

Solution

Kinetic IT worked collaboratively with the customer’s IT, OT and cyber security teams to transition event logging from key components of their infrastructure and applications network into a tailored Threat Intelligence and Threat Response solution.

Custom parsers were developed, allowing the consumption of events and information from legacy devices and providing ‘whole of network’ visibility and correlation.

Key Outcomes

"Thank you so much for the guidance and support given during the detection of suspicious activity at one of our mine sites. The way the SOC Analyst engaged and guided us through incident response recommendations was fantastic."

Team Leader

Service Desk & Security Operations
Australian Mining & Resource Organisation

Business Challenge

The education agency required detailed real-time operational visibility of security events and incidents across their highly dispersed environment, supported by enforceable SLAs.

The agency’s complex portfolio of web applications represented an unclassified security and privacy risk, compounded by sensitivity requirements for management of school, teacher, student and parent data.

A complex supply chain and heavy reliance on unmanaged applications necessitated an audit to establish a baseline of identified risk and ensure compliance with agency policies.

Solution

Comprehensive visibility was gained through an integration of next-generation security technologies with Threat Intelligence and Threat Response solution and supported by a dynamic customised reporting dashboard.

PROTECT+ Security Assurance consultants worked with business and technical application owners to define a technical security assurance program, incorporating data-centric risk matrices, penetration testing and vulnerability management.

An audit of over 200 of the agency’s third-party vendors and suppliers was conducted to assess compliance with agency regulation requirements, and to measure their security maturity against industry standard criteria.

Key Outcomes

"I’m pleased to report that the Network Operations team has confirmed the mitigation of these vulnerabilities across our infrastructure. Thanks to the Security Operations Centre for the identification and thanks to the Network Operations team for their responsiveness here"

Cyber Incident & Threat Team

Australian Federal Police

Business Challenge

The critical water infrastructure organisation required a customised comprehensive solution to provide visibility of real-time intrusion and abnormal and malicious activity indicators.

Operational commitments prevented the customer’s IT and OT functions from effectively and efficiently responding to security events and incidents.

As a supplier of critical water infrastructure services, the customer needs to maintain a strong defensive perimeter to protect customer data and infrastructure operations.

Solution

Critical infrastructure and applications event and incident logging was transitioned into a customised PROTECT+ Threat Intelligence and Threat Response, resulting in dynamic, real-time reporting.

PROTECT+ security analysts provided proactive triage and initial response management to detected incidents to minimise impacts.

A NIST-aligned incident response framework and detailed technical playbooks were developed, allowing the customer’s internal teams to effectively respond to common threats.

PROTECT+ Security Assurance consultants developed a custom program to assess the security posture of critical external-facing assets through a combination of targeted vulnerability assessments and penetration testing.

Key Outcomes

"Firstly, thank you so much for the assistance of the technical resources who showed me their amazing experience and expertise today. Great to see the Security Operations Centre and our on-site teams working so well together to identify the root cause and provide remediation."

Security Operations Manager

WA Government

Business Challenge

A major WA healthcare services provider recognised its staff and data as prime targets for cyber criminals due to their direct access to sensitive customer health records and operational medical systems.

Phishing was identified as a common yet real concern, particularly as security risk wasn’t a widely-understood concept across the organisation.

There was a general misconception among the workforce on the value of the organisation’s health record data and low awareness levels of the increasingly sophisticated methods used by malicious threat actors.

Solution

Consultants developed a tailored interactive security awareness demonstration to succinctly explain the potential and likely threats faced by the organisation and its employees.

The training program involved a two-part live hacking simulation, first demonstrating how hackers use social media to craft spear-phishing attacks, followed by a sophisticated malware delivery attack using usernames and passwords obtained from a victim’s computer.

A presentation then detailed the common and known threat actors, their motivations, and the techniques and tactics employed in malicious attacks.

Key Outcomes

"So many facts about people trying to hack constantly….a sage reminder how we need to be vigilant. I need to review my LinkedIn connections and be more critical in terms of who I accept invitations from. Thanks again!"

Learning & Development Adviser

St John Ambulance

Business Challenge

The customer lacked the necessary systems and capability to perform effective incident management and triage and suffered lack of operational visibility of potential security threats within a highly complex global operating environment.

IT and OT domain governance were misaligned to the wider corporate system, resulting in increased risk, escalation challenges and a low maturity for managing security events and issues.

Solution

Kinetic IT worked collaboratively with the customer’s IT, OT and cyber security teams to transition event logging from key components of their infrastructure and applications network into a tailored Threat Intelligence and Threat Response solution.

Custom parsers were developed, allowing the consumption of events and information from legacy devices and providing ‘whole of network’ visibility and correlation.

Key Outcomes

"Thank you so much for the guidance and support given during the detection of suspicious activity at one of our mine sites. The way the SOC Analyst engaged and guided us through incident response recommendations was fantastic."

Team Leader

Service Desk & Security Operations
Australian Mining & Resource Organisation

Business Challenge

The education agency required detailed real-time operational visibility of security events and incidents across their highly dispersed environment, supported by enforceable SLAs.

The agency’s complex portfolio of web applications represented an unclassified security and privacy risk, compounded by sensitivity requirements for management of school, teacher, student and parent data.

A complex supply chain and heavy reliance on unmanaged applications necessitated an audit to establish a baseline of identified risk and ensure compliance with agency policies.

Solution

Comprehensive visibility was gained through an integration of next-generation security technologies with Threat Intelligence and Threat Response solution and supported by a dynamic customised reporting dashboard.

PROTECT+ Security Assurance consultants worked with business and technical application owners to define a technical security assurance program, incorporating data-centric risk matrices, penetration testing and vulnerability management.

An audit of over 200 of the agency’s third-party vendors and suppliers was conducted to assess compliance with agency regulation requirements, and to measure their security maturity against industry standard criteria.

Key Outcomes

"I’m pleased to report that the Network Operations team has confirmed the mitigation of these vulnerabilities across our infrastructure. Thanks to the Security Operations Centre for the identification and thanks to the Network Operations team for their responsiveness here"

Cyber Incident & Threat Team

Australian Federal Police

Business Challenge

The critical water infrastructure organisation required a customised comprehensive solution to provide visibility of real-time intrusion and abnormal and malicious activity indicators.

Operational commitments prevented the customer’s IT and OT functions from effectively and efficiently responding to security events and incidents.

As a supplier of critical water infrastructure services, the customer needs to maintain a strong defensive perimeter to protect customer data and infrastructure operations.

Solution

Critical infrastructure and applications event and incident logging was transitioned into a customised PROTECT+ Threat Intelligence and Threat Response, resulting in dynamic, real-time reporting.

PROTECT+ security analysts provided proactive triage and initial response management to detected incidents to minimise impacts.

A NIST-aligned incident response framework and detailed technical playbooks were developed, allowing the customer’s internal teams to effectively respond to common threats.

PROTECT+ Security Assurance consultants developed a custom program to assess the security posture of critical external-facing assets through a combination of targeted vulnerability assessments and penetration testing.

Key Outcomes

"Firstly, thank you so much for the assistance of the technical resources who showed me their amazing experience and expertise today. Great to see the Security Operations Centre and our on-site teams working so well together to identify the root cause and provide remediation."

Security Operations Manager

WA Government

Business Challenge

A major WA healthcare services provider recognised its staff and data as prime targets for cyber criminals due to their direct access to sensitive customer health records and operational medical systems.

Phishing was identified as a common yet real concern, particularly as security risk wasn’t a widely-understood concept across the organisation.

There was a general misconception among the workforce on the value of the organisation’s health record data and low awareness levels of the increasingly sophisticated methods used by malicious threat actors.

Solution

Consultants developed a tailored interactive security awareness demonstration to succinctly explain the potential and likely threats faced by the organisation and its employees.

The training program involved a two-part live hacking simulation, first demonstrating how hackers use social media to craft spear-phishing attacks, followed by a sophisticated malware delivery attack using usernames and passwords obtained from a victim’s computer.

A presentation then detailed the common and known threat actors, their motivations, and the techniques and tactics employed in malicious attacks.

Key Outcomes

"So many facts about people trying to hack constantly….a sage reminder how we need to be vigilant. I need to review my LinkedIn connections and be more critical in terms of who I accept invitations from. Thanks again!"

Learning & Development Adviser

St John Ambulance

Cyber Security Insights

Australian Cyber Security Strategy

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Australian Cyber Security Strategy: What it means for cyber security customers

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Australian Cyber Security Strategy

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Australian Cyber Security Strategy: What it means for cyber security customers

person holding phone and laptop using multi factor authentication

Article

How to choose the best passphrases and password managers

ways to overcome the cyber skills shortage

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3 ways to overcome the cyber skills shortage in Australia

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WA Cyber Awards Cyber Security Team of the Year e1684825618583

Announcement

Triple win for Kinetic IT at 2023 WA Cyber Awards

Vannessa Van Beek features on West Coast Cyber podcast

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West Coast Cyber talks cyber security with Vannessa Van Beek