WhatWe Do
Kinetic IT provides technology solutions, tailored to your environment to enhance the end user experience.
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Give your customers and staff the greatest experiences by entrusting your technology and IT services to the expertise of Kinetic IT. Our Service Portfolio describes the integrated and complementary services we offer our customers to help them succeed.
We deliver value by continuously learning and aligning with the customers and communities we serve. We are committed to progressive support from adoption to evolution.
Supercharge your processes with seamless integration, sophisticated orchestration, and AI-driven solutions. In other words, do the work only you can do, while the tech takes care of the rest.
Our hybrid and public cloud solutions are designed to meet you wherever you are in your cloud journey—whether you’re just starting out, facing tough challenges or optimising your current cloud infrastructure.
Gain access to specialist cyber security knowledge and insights to make sense of the noise around cyber threats and drive actionable change.
Our Aussie IT service desk technicians deliver quick and effective service and solutions. No matter the size or complexity of your organisation, we solve your tech troubles with a personal touch that your end-users will love.
Empower your team with seamless, secure, and scalable digital workplace solutions designed for the modern Australian business.
Enterprise Service Management leverages the expertise, best practice processes, and technology established across decades of maintaining highly available enterprise scale IT operational environments.
From data centres to edge locations and the cloud, we handle your critical IT needs with Aussie expertise. Our flexible approach ensures everything runs smoothly, securely, and efficiently.
Our flexible delivery options, well-maintained environment, and trusted services ensure your network stays secure and runs smoothly.
Service Integration & Management gets the best out of your multi-vendor landscape. As a market leader, Kinetic IT can your organisation achieve optimum performance from your service delivery partners.
From seamless AV systems to smart lockers, our IoT services are designed to boost efficiency and enhance your workplace experience.
From catching threats early to responding quickly and effectively, our Australian team ensures your business stays secure in the face of cyber challenges.
At Kinetic IT, our team provide IT Service Management (ITSM) that cut through the confusion and deliver precise solutions that streamline your IT processes and operations.
Customers choose transform services when desiring widespread business, cultural and experiential change. As an enabler of business and digital transformation for large and complex organisations, Kinetic IT has deep experience in leading major transformation programs designed to deliver new ways of working, increased efficiencies and greater effectiveness through the adoption of new digital technologies.
Our breadth of transformation services delivered in the past five years has spanned a wide range of technology and business realms, including driving business adoption across mobile and field-based technologies, HR enablement, digital workspaces, robotic process automation, Internet-of-Things deployments, advanced intelligence and data visualisation solutions.
Kinetic IT can expertly command your program, project or campaign by uniting cross-organisational teams and domains toward a common shared goal. You will have certainty of spend, transparency of progress and awareness of risks, issues and their treatments.
Kinetic IT can enable your business to ensure it meets its transformation objectives through service integrations, toolset implementations, effective communications and best-practice organisational change.
Kinetic IT can execute your deliverables with our expert teams of architects, specialists, developers, engineers, technicians and managers. We can deliver using dev-ops, agile and waterfall methods with certified and proven approaches to combine these practices for ultimate effect.
Kinetic IT can enhance your business through human-centred process, service and application design, graphic design and business architecture. We can implement automations and efficiencies through big data, predictive analytics, artificial intelligence and orchestration.
Kinetic IT customers engage our operate services when they value quality and depend on secure, reliable and highly-available managed IT and OT systems, platforms and networks.
Our managed service offerings include service desk, application support, infrastructure management, hybrid and native cloud, network management, data centre, lifecycle asset management, and enterprise mobility.
All operate services are designed to ensure our customers can rapidly attain their strategic, tactical, and operational goals. Our dedicated resourcing model and localised management structure enable our customers to benefit from agile service delivery that continuously adapts and aligns to changing needs and environments.
Kinetic IT can manage all, many or even just one of your IT services. We have extensive experience in all IT and OT areas including service centres, end user computing, application development and management, cloud and on-premise infrastructure, network security, and data centre management.
Kinetic IT can integrate your business partners to deliver a seamless end-to-end experience. We can operate your Service Integration and Management (SIAM) processes, manage cross-functional outcomes and technically integrate the way you work into an enterprise service management solution.
Kinetic IT can supply hardware and software along with our services to deliver ‘as a service’ offerings in a single fee. Our partner network includes the supply of licences, mobiles, desktops, servers, printers, storage, switches, routers, cloud environments, WAPs, SIEMs and POS equipment.
Kinetic IT can optimise your services through innovative products and solutions. We’ve built tools and solutions to enhance service teams with customer experience virtual agents, service management tools, automated testing, orchestrated request catalogues, insight dashboards, chat bots and mobile interfaces.
Kinetic IT’s PROTECT+ represents the next phase in cyber security innovation. Our PROTECT+ Threat Intelligence and Threat Response services are delivered through our world-class WA-based Security Operations Centre (SOC). Our SOC, which operates 24x7x365, adheres to federal government physical security standards as well as industry standards including ISO 27001/2, MITRE ATT&CK, IEC 62443, ISM and the ACSC Essential 8.
Kinetic IT PROTECT+ Security Assurance provides advisory and consultancy services to help identify and mitigate technology environment vulnerabilities, ensure regulatory compliance and ultimately strengthen our customer’s risk posture.
Our security consulting team offers specialist threat assessments and attack modelling, incident response readiness assessments, tabletop scenario planning and execution, as well as all guidance and assistance on security strategy, policy, process, architecture and security awareness training for customers and end-users.
Kinetic IT can assure your organisation’s cyber strategy and susceptibility through cyber consulting, penetration testing, compliance auditing, breach investigation, ethical hacking and vulnerability assessments.
Kinetic IT can leverage connected global intelligence with local context for increased visibility and faster detection of attacks specific to your organisation, region and industry. With international security experts located onshore, we can protect your people, your operations and your data.
Kinetic IT can respond and remediate any security incidents, large or small. Bolstered by our experts in all technical domains, our security team will engage server, network, database, desktop and other domain specialties to isolate, rectify and strengthen your IT and OT environments.
Kinetic IT can strengthen the security posture across your entire organisation by delivering globally-recognised certified training, tailored awareness programs and targeted insights to suit your specific business and technical environment. We’ve built a comprehensive cyber security capability to share and reduce your security risk.
Kinetic IT offers mature business and technology advisory and consulting capabilities, bringing industry best practices to our customers’ organisations. Leveraging deep insight, Kinetic IT’s advisory and consulting services include comprehensive organisational assessments, strategic advice, human-centred design, and tried-and-tested integrated methodologies.
We take a holistic view of every customer’s unique requirements and work collaboratively to identify and deliver tangible, high-value outcomes.
Kinetic IT is also an accredited training provider and examination centre for comprehensive ITIL and SIAM service management framework training. Our trainers are experienced practitioners with significant real-world experience implementing ITIL or SIAM principles and can provide genuine and practical insight to support organisations undertaking transformational change.
Kinetic IT can assess your environment and surface vital insights about your organisation's IT and OT performance, vulnerabilities, technology choices, service designs and process maturity.
Kinetic IT can advise how to effectively and efficiently meet your business objectives, providing recommendations to mitigate risks, get more from your budget and outline a roadmap to success.
Kinetic IT can design architectures, programs, operating models, performance and pricing frameworks drawing on current delivery experiences across our industry.
Kinetic IT can assist through consulting and augmentation, connecting your team with top talent across many domain specialties to enhance and uplift your team’s capabilities.
We seek to understand the intricacies of our customers and crew so they better understand themselves. We’re empowered to adapt and respond to their goals and outcomes, and make informed decisions that serve their best interest.
We commit to delivering the best experience for those we connect with and persevere until the desired outcome is achieved. We understand the problem, own the recommendation and the work required to achieve results. If there are challenges, we don’t retreat because we’re committed to the outcome and the partnership.
People are critical to our mission to make a difference. As a leader in on-shore delivery, we are proud to invest in local resources that strengthen the communities in which they live. We commit to building the careers and capability of our crew, our customers, and their customers.
We seek to understand the intricacies of our customers and crew so they better understand themselves. We’re empowered to adapt and respond to their goals and outcomes, and make informed decisions that serve their best interest.
We commit to delivering the best experience for those we connect with and persevere until the desired outcome is achieved. We understand the problem, own the recommendation and the work required to achieve results. If there are challenges, we don’t retreat because we’re committed to the outcome and the partnership.
People are critical to our mission to make a difference. As a leader in on-shore delivery, we are proud to invest in local resources that strengthen the communities in which they live. We commit to building the careers and capability of our crew, our customers, and their customers.
Read our latest Articles, Case Studies, Whitepapers and Crew Stories spanning our organisation, partners, community and industry.
Get in touch using the form below to discuss a tailored Kinetic IT enterprise solution.
Kinetic IT acknowledges the Traditional Owners of the lands on which our crew, customers and communities live and work across Australia. We acknowledge the enduring connections Aboriginal and Torres Strait Islander people have with land, sea, and community, as the oldest continuous culture in the world. We pay our respects to the Elders past and present and commit to ensuring that we operate in a fair and ethical manner that respects Aboriginal and Torres Strait Islander peoples’ rights.
