What We Do

Kinetic IT provides technology solutions, tailored to your environment to enhance the end user experience.

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What We Do

Kinetic IT provides technology solutions, tailored to your environment to enhance the end user experience.

  • Hero26-slash-1000
Enhancing The Human Experience

Experience Matters.

Give your customers and staff the greatest experiences by entrusting your technology and IT services to the expertise of Kinetic IT.  Our Service Portfolio describes the integrated and complementary services we offer our customers to help them succeed.

We deliver value by continuously learning and aligning with the customers and communities we serve. We are committed to progressive support from adoption to evolution.

"A focus on quality of service. An obsession with end user experience, service innovation and transformation to realise efficiencies and cost savings. A true long-term partnership."
Mark Pacitti
Customer Development Manager, Kinetic IT
"A focus on quality of service. An obsession with end user experience, service innovation and transformation to realise efficiencies and cost savings. A true long-term partnership."
Mark Pacitti
Customer Development Manager, Kinetic IT
Transform Services

Experience Progress.

Customers choose transform services when desiring widespread business, cultural and experiential change.  As an enabler of business and digital transformation for large and complex organisations, Kinetic IT has deep experience in leading major transformation programs designed to deliver new ways of working, increased efficiencies and greater effectiveness through the adoption of new digital technologies.

Our breadth of transformation services delivered in the past five years has spanned a wide range of technology and business realms, including driving business adoption across mobile and field-based technologies, HR enablement, digital workspaces, robotic process automation, Internet-of-Things deployments, advanced intelligence and data visualisation solutions.

Transform
Operate
Secure
Guide

Govern

Kinetic IT can expertly command your program, project or campaign by uniting cross-organisational teams and domains toward a common shared goal. You will have certainty of spend, transparency of progress and awareness of risks, issues and their treatments.

Enable

Kinetic IT can enable your business to ensure it meets its transformation objectives through service integrations, toolset implementations, effective communications and best-practice organisational change.

Execute

Kinetic IT can execute your deliverables with our expert teams of architects, specialists, developers, engineers, technicians and managers. We can deliver using dev-ops, agile and waterfall methods with certified and proven approaches to combine these practices for ultimate effect.

Enhance

Kinetic IT can enhance your business through human-centred process, service and application design, graphic design and business architecture. We can implement automations and efficiencies through big data, predictive analytics, artificial intelligence and orchestration.

Operate Services

Experience Excellence.

Kinetic IT customers engage our operate services when they value quality and depend on secure, reliable and highly-available managed IT and OT systems, platforms and networks. 

Our managed service offerings include service desk, application support, infrastructure management, hybrid and native cloud, network management, data centre, lifecycle asset management, and enterprise mobility.

All operate services are designed to ensure our customers can rapidly attain their strategic, tactical, and operational goals. Our dedicated resourcing model and localised management structure enable our customers to benefit from agile service delivery that continuously adapts and aligns to changing needs and environments.

Transform
Operate
Secure
Guide

Manage

Kinetic IT can manage all, many or even just one of your IT services. We have extensive experience in all IT and OT areas including service centres, end user computing, application development and management, cloud and on-premise infrastructure, network security, and data centre management.

Integrate

Kinetic IT can integrate your business partners to deliver a seamless end-to-end experience. We can operate your Service Integration and Management (SIAM) processes, manage cross-functional outcomes and technically integrate the way you work into an enterprise service management solution.

Supply

Kinetic IT can supply hardware and software along with our services to deliver ‘as a service’ offerings in a single fee. Our partner network includes the supply of licences, mobiles, desktops, servers, printers, storage, switches, routers, cloud environments, WAPs, SIEMs and POS equipment.

Optimise

Kinetic IT can optimise your services through innovative products and solutions. We’ve built tools and solutions to enhance service teams with customer experience virtual agents, service management tools, automated testing, orchestrated request catalogues, insight dashboards, chat bots and mobile interfaces.

Secure Services

Experience Protection.

Kinetic IT PROTECT+ represents the next phase in cybersecurity innovation. Our PROTECT+ Threat Intelligence and Threat Response services are delivered through our world-class WA-based Security Operations Centre (SOC). Our SOC, which operates 24x7x365, adheres to federal government physical security standards as well as industry standards including ISO 27001/2, MITRE ATT&CK, IEC 62443, ISM and the ACSC Essential 8.

Kinetic IT PROTECT+ Security Assurance provides advisory and consultancy services to help identify and mitigate technology environment vulnerabilities, ensure regulatory compliance and ultimately strengthen our customer’s risk posture.

Our security consulting team offers specialist threat assessments and attack modelling, incident response readiness assessments, tabletop scenario planning and execution, as well as all guidance and assistance on security strategy, policy, process, architecture and security awareness training for customers and end-users.

Transform
Operate
Secure
Guide

Assure

Kinetic IT can assure your organisation’s cyber strategy and susceptibility through cyber consulting, penetration testing, compliance auditing, breach investigation, ethical hacking and vulnerability assessments.

Hunt

Kinetic IT can leverage connected global intelligence with local context for increased visibility and faster detection of attacks specific to your organisation, region and industry. With international security experts located onshore, we can protect your people, your operations and your data.

Respond

Kinetic IT can respond and remediate any security incidents, large or small. Bolstered by our experts in all technical domains, our security team will engage server, network, database, desktop and other domain specialties to isolate, rectify and strengthen your IT and OT environments.

Prevent

Kinetic IT can strengthen the security posture across your entire organisation by delivering globally-recognised certified training, tailored awareness programs and targeted insights to suit your specific business and technical environment. We’ve built a comprehensive cyber security capability to share and reduce your security risk.

Guide Services

Experience Confidence.

Kinetic IT offers mature business and technology advisory and consulting capabilities, bringing industry best practices to our customers’ organisations. Leveraging deep insight, Kinetic IT’s advisory and consulting services include comprehensive organisational assessments, strategic advice, human-centered design, and tried-and-tested integrated methodologies.

We take a holistic view of every customer’s unique requirements and work collaboratively to identify and deliver tangible, high-value outcomes.

Kinetic IT is also an accredited training provider and examination center for comprehensive ITIL and SIAM service management framework training. Our trainers are experienced practitioners with significant real-world experience implementing ITIL or SIAM principles and can provide genuine and practical insight to support organisations undertaking transformational change.

Transform
Operate
Secure
Guide

Assess

Kinetic IT can assess your environment and surface vital insights about your organisation's IT and OT performance, vulnerabilities, technology choices, service designs and process maturity.

Advise

Kinetic IT can advise how to effectively and efficiently meet your business objectives, providing recommendations to mitigate risks, get more from your budget and outline a roadmap to success.

Design

Kinetic IT can design architectures, programs, operating models, performance and pricing frameworks drawing on current delivery experiences across our industry.

Assist

Kinetic IT can assist through consulting and augmentation, connecting your team with top talent across many domain specialties to enhance and uplift your team’s capabilities.

We believe in ourselves. We are diligent, professional and do what we say we will do.
Kinetic IT Core Value
Forward thinking

We're changing
the way the world moves.

Your solution is adapted with Kinetic IT’s agility and flexibility in line with your existing constraints, evolving objectives, and emerging opportunities.

Automation & AI

Kinetic IT deploys solutions that leverage the benefits of Artificial Intelligence and Automation, allowing customers to gain greater efficiencies and effectiveness in delivery.

Cloud & Hybrid

Cloud and Hybrid Cloud is extensive and varied. Kinetic IT assists our customers in all aspects of their cloud journey, whether looking to adopt, migrate or operate.

Cyber Security

Kinetic IT monitors, assures, and responds to threats in contemporary technology environments, protecting our customers critical assets from exploitation and exposure.

Data & Analytics

Informed decision-making through analysis and insights are pivotal to the advancement and success of our customers' strategic objectives.

Digital Workspace

Continuously evolving working conditions have fundamentally changed how we consume and engage with technology. User collaboration and flexibility is at the core of Kinetic IT's Digital Workspace offering.

ESM

Enterprise Service Management leverages the expertise, best practice processes, and technology established across decades of maintaining highly available enterprise scale IT operational environments.

Infrastructure

Kinetic IT manages critical infrastructure to enterprise scale including compute, storage, network, middle-ware and databases; on-premise, hybrid and in the cloud.

Applications

Kinetic IT develop, upgrade, test, release and supports managed applications, from low code to custom enterprise solutions.

SIAM

Service Integration & Management is used to get the best out of your multi-vendor landscape. As a market leader, Kinetic IT can assist you in obtaining optimum performance from your service delivery partners.

Full spectrum technology services provider

We’re in the business of
what’s right for you.

Kinetic IT provides tailored solutions for customers who value quality, are complex or critical in nature, and seek a cost-competitive partner with the capabilities to propel their business objectives.

We Adapt.

We seek to understand the intricacies of our customers and crew so they better understand themselves. We’re empowered to adapt and respond to their goals and outcomes, and make informed decisions that serve their best interest. 

We Commit.

We commit to delivering the best experience for those we connect with and persevere until the desired outcome is achieved.  We understand the problem, own the recommendation and the work required to achieve results. If there are challenges, we don’t retreat because we’re committed to the outcome and the partnership.

We Empower.

People are critical to our mission to make a difference. As a leader in on-shore delivery, we are proud to invest in local resources that strengthen the communities in which they live. We commit to building the careers and capability of our crew, our customers, and their customers.

We Adapt.

We seek to understand the intricacies of our customers and crew so they better understand themselves. We’re empowered to adapt and respond to their goals and outcomes, and make informed decisions that serve their best interest. 

We Commit.

We commit to delivering the best experience for those we connect with and persevere until the desired outcome is achieved.  We understand the problem, own the recommendation and the work required to achieve results. If there are challenges, we don’t retreat because we’re committed to the outcome and the partnership.

We Empower.

People are critical to our mission to make a difference. As a leader in on-shore delivery, we are proud to invest in local resources that strengthen the communities in which they live. We commit to building the careers and capability of our crew, our customers, and their customers.

Global Insights, Local Knowledge

Latest Insights.

Transform Your Organisation.

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Enhance your user experience.

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PROTECT+ Expert

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