Kinetic IT has been made an ServiceNow Elite Partner (Consulting & Implementation), reinforcing its position as a long-standing ServiceNow partner in Australia. The elevation reflects 14+ years of delivery experience and certified capability to help organisations implement and scale the ServiceNow AI Platform to streamline operations, lift service delivery, and drive value.
Australian technology services provider Kinetic IT has announced that it has been recognised as a ServiceNow Elite Partner in Consulting & Implementation for providing guidance and expertise to help customise, implement, and scale ServiceNow solutions.
Kinetic IT has maintained strong ServiceNow expertise for more than 14 years, delivering implementation, projects, and consulting services to a broad range of industries, making it one of the longest-standing ServiceNow partners in Australia.
By leveraging the ServiceNow AI Platform, Kinetic IT helps Australian organisations streamline operations, enhance service delivery, and accelerate digital transformation across the enterprise.
Murray Thompson, Group Executive for Advisory and Transformation at Kinetic IT, said:
“Kinetic IT is known for simplifying operations, strengthening service delivery, and building the resilience customers need to thrive in an increasingly digital and connected world. Achieving ServiceNow Elite Partner status marks a significant milestone for Kinetic IT and a strong validation of the depth and breadth of our capabilities.
“This elevated recognition reflects our sustained commitment to delivering exceptional outcomes for customers, from IT service management to employee experience and broader digital workflows, backed by certified expertise and proven delivery excellence. As an Elite Partner, we’re now even better positioned to help Australian organisations accelerate digital transformation, drive value from their ServiceNow investments, and create seamless, future-ready experiences for customers.”
Dan Spada, Practice Leader for ServiceNow at Kinetic IT, said:
“Kinetic IT is thrilled to be elevated to ServiceNow Elite Partner status. It is a powerful recognition of the trust customers place in Kinetic IT, and the depth of the enduring relationship we have built with ServiceNow.
Kinetic IT’s Elite Partner status reflects our ethos of delivering tangible outcomes for customers, investing in the development and growth of our people with Certified Technical Architects (CTA) and Certified Master Architects (CMA) in-house, and working in true partnership with ServiceNow to solve complex challenges at scale. We thank ServiceNow for its partnership and are excited to continue building a strong, resilient technology ecosystem across Australia.”
Kinetic IT’s ServiceNow practice brings together deep strategic, technical, and industry expertise to help organisations unlock the full potential of the ServiceNow AI Platform. From strategic consulting and platform design through to implementation, integration, and ongoing support, Kinetic IT works closely with customers to solve complex technology challenges and deliver solutions tailored to their unique business needs.
With capabilities spanning IT service management, service integration, and cyber security, the team ensures ServiceNow deployments remain technically strong, seamlessly integrated, and aligned with business outcomes to help clients modernise operations, boost productivity, and deliver great service experiences.
ServiceNow Elite Partner status is a high-tier designation in ServiceNow’s partner programme. Elite Partners have are certified by ServiceNow as having the practice maturity, people capability, and proven delivery success to support ServiceNow implementations at scale. ServiceNow differentiates partners based on strength across numerous areas, including product-line expertise, number of certified professionals, and customer satisfaction / outcomes.
Kinetic IT combines its local understanding with certified expertise to drive meaningful digital transformation for the organisations it serves. Its end-to-end approach includes governance and platform health, enhancements, integrations, and managed services that keep the platform performing and evolving with changing business needs.
This comprehensive support helps organisations maximise their ServiceNow AI capabilities, delivering fit-for-purpose solutions that elevate employee and customer experiences, streamline workflows, and create measurable business value to support growth and innovation.
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