Ensuring seamless collaboration and communication between various business units.
Focusing on delivering value to both internal and external customers.
Using data and analytics to measure and improve service performance and outcomes.
Kinetic IT leverages its extensive IT Service Management expertise and wealth of industry experience to enable other business functions to identify and define transformations that streamline and improve process interaction, leading to valuable customer outcomes.
We excel in at facilitating digital transformation using ServiceNow technology. We combine our pedigree in process and vast experience in ServiceNow to design, build, enhance, and expand ServiceNow across your organisation.
Kinetic IT offers a holistic approach to managing your ServiceNow platform, providing a comprehensive suite of services that ensure its stability, currency, utility and performance. Our managed support services cover every aspect of the platform, including support, maintenance, enhancement, architecture and governance, so it continues to deliver operational value.
We are experienced Enterprise Service Management specialists with demonstratable experience designing and managing ESM processes.
Our team strongly focuses on developing solutions that match our customers' specific context, including leveraging domain-specific knowledge across various industries.
We place relationships at the heart of what we do. We work with our customers in an open and honest manner, enabling customers to trust that we will do what we say we will do.
A strong infrastructure and well-managed platforms are critical to any successful business. Enhance these foundations with hybrid and public cloud solutions that complement and expand your IT capabilities. Our services seamlessly integrate cloud technologies with your existing setup, providing flexibility, scalability, and cost efficiency while keeping your digital operations secure and performant.
Kinetic IT acknowledges the Traditional Owners of the lands on which our crew, customers and communities live and work across Australia. We acknowledge the enduring connections Aboriginal and Torres Strait Islander people have with land, sea, and community, as the oldest continuous culture in the world. We pay our respects to the Elders past and present and commit to ensuring that we operate in a fair and ethical manner that respects Aboriginal and Torres Strait Islander peoples’ rights.