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How can Australian Federal government agencies tackle complex cloud optimisation projects while keeping the lights on? Delivered by an ITIL-accredited team in one of Australia’s largest privately owned ICT organisations, this customer story shares how Kinetic IT partnered with a public sector customer to do just that.
A Federal government agency was facing rising cloud costs and growing complexity across its environment.
Multiple workloads were over-provisioned and storage was misaligned with performance needs. As well as these, backup processes were run ad hoc and were not aligned to any formal recovery or data retention policies.
The impact? Unnecessary monthly spending added pressure on operational teams, with limited time available to understand where savings could be made without putting data integrity or compliance at risk.
That’s when the federal agency turned to Kinetic IT for guidance.
Kinetic IT collaborated with the customer to design and deliver a structured cloud cost optimisation and backup rationalisation program, combining deep technical analysis, automation, and careful change management.
Cloud specialists began with a detailed assessment of the organisation’s Azure workloads, focusing on virtualisation nodes, backup workloads, and file share storage.
“Before any changes were made, we mapped exactly where the money was going and which workloads truly required premium performance,” explained Rajesh Reddy, one of Kinetic IT’s Solutions Architects.
“The team then developed a step-by-step plan to right-size infrastructure, retire redundant components, and introduce automation to simplify ongoing governance.”
By partnering with Kinetic IT, this government organisation now operates with a sustainable cloud cost model, improved governance, and confidence in its operational resilience.
When customer time is scarce, Kinetic IT’s partnership increased capacity and capability to realise savings and efficiencies; digital transformation was achieved in collaboration with the customer while maintaining always on service delivery.
Through automation, visibility, and right-sizing, the agency has reduced costs without compromising performance – proving that efficiency and reliability can go hand in hand.
Building on these outcomes, Kinetic IT is now working with the customer to implement additional savings – targeting data bricks, backup lifecycle management, and disk tier migration – projected to deliver a further $1.08 million in annualised savings.
This project illustrates how Kinetic IT delivers tangible financial outcomes for customers with measurable operational benefits. This is achieved through real partnership with customers to build capacity within large, complex ecosystems where stopping always-on service delivery to address challenges is not an option.
Beyond the cost optimisation itself, business as usual teams now operate with improved visibility, simplified recovery processes, and significantly reduced administrative overhead.
By transitioning to a Standard-based, automated, and validated architecture, the customer has achieved a sustainable cloud cost model which now enables ongoing innovation without financial or operational friction.
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