When it comes to managing Information Technology (IT) services, Australian Government agencies face a myriad of challenges. Balancing the needs of users with strict compliance
Unlock the secrets to a successful government technology strategy in Kinetic IT’s latest insight for Chief Information Officers.
Yes, SIAM saves money. But have you considered the methodology’s other strategic benefits? Michelle Major-Goldsmith and Narita Néron explain.
Service influence is essential for SIAM specialists. Read more to find out why.
Michelle Major-Goldsmith is leading the global charge to develop the International Standard for Service Integration and Management. In this insight, she details what IT professionals can expect to see.
