Insights: Announcement

Northern Territory Government and Kinetic IT Take Out International Service Excellence Award

Minister for Corporate and Information Services Peter Styles today attended an event to celebrate Northern Territory Government and Kinetic IT winning the International Council of Customer Service Organisation’s (ICCSO) 2015 International Service Excellence Award in the ‘Internal Support Services’ category.

“This success shows the NT is performing at an international level and continually punching well above its weight in Australia with regard to service delivery in the ICT field,” Mr Styles says.

The ICCSO’s Service Excellence Awards program aims to recognise governments, organisations and individuals around the globe for their commitment to customer service excellence.

The award, presented to the Kinetic IT-managed Northern Territory Government ICT Service Centre, follows two consecutive National Australian Service Excellence Awards and three consecutive Northern Territory Service Excellence Awards for the ‘Service Excellence in a Service Desk/ Help Desk’ category.

Kinetic IT CEO Michael North comments “Kinetic IT and the Northern Territory Government have a shared goal to continuously improve the service we’re providing, so it’s very rewarding for the team to get this type of industry recognition.”

“We’ve got a deep commitment to the local community and plan to deliver many more IT services in the Northern Territory, so we can provide even more quality job opportunities to Territorians.”

“The Northern Territory Government provides services to people across more than 1.3 million km², with our ICT Service Centre supporting the 20,000 public servants who do so. We’re thrilled that we can continually deliver award winning service and positively impact the community,” concludes North.

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