Insights: Announcement

Kinetic IT solidifies ServiceNow Elite partnership status

Leading technology services provider Kinetic IT’s ongoing delivery of best practice enterprise service management has led to the company being recognised with ServiceNow Elite partnership status.

Kinetic IT and ServiceNow Elite partnership

Kinetic IT has maintained a significant capability in ServiceNow for more than a decade, delivering implementation, projects and consulting services to a broad range of industries, marking one of the longest-standing ServiceNow partnerships in Australia. This work has seen Kinetic IT recently recognised with the “Rising Star” title in the ISG Provider Lens™ ServiceNow Ecosystem Partners 2022 survey.

Kinetic IT’s Principal Consultant for ServiceNow, Dan Spada, says the elevated partnership status is a testament to the breadth of capability within Kinetic IT’s 1400-strong in-region and onshore crew, and the high level of quality delivered by the company’s national ServiceNow practice.

“Thank you to ServiceNow for recognising us an Elite partner for our work to deliver critical business outcomes for our customers across Australia,” he says.

“Our customers see the value that ServiceNow solutions deliver every day. With our local expertise and delivery, Kinetic IT continues to play a unique role in bringing service management processes, data, and cyber together to deliver not just technology solutions, but great experiences and outcomes for end users.

“We know our work in this space really makes a difference for our customers, with Kinetic IT continuing to receive high customer satisfaction scores for the ServiceNow solutions we deliver,” Dan says. “The elevation to ServiceNow Elite partner is fantastic recognition of our continued commitment to drive and support digital transformation across our customers.”

RELATED CONTENT: Kinetic IT identified as ServiceNow ‘Rising Star’ in ISG Provider Lens™

Kinetic IT’s Elite ServiceNow practice

Across its customers, Kinetic IT has built a capability around IT Service Management, asset and operations management and automation, as well as extending ServiceNow capabilities which support additional business functions around human resources and facility management, Dan says.

Kinetic IT has participated extensively in the ServiceNow ecosystem, both locally and globally, with Kinetic IT featuring regularly at ServiceNow conferences to present thought leadership, solution designs and best practices on the international stage. The long-standing relationship is evidence of Kinetic IT’s continued commitment to collaborate with market leaders – through alliances, partnerships or consortiums – to deliver outcomes for customers.

Kinetic IT crew are also involved in exclusive ServiceNow programs such as the Developer and Community MVP programs, the Certified Master Architect (CMA) program and Certified Technical Architect (CTA) program.

RELATED CONTENT: ServiceNow at Kinetic IT: Meet our ServiceNow crew

Want to learn more about our ServiceNow Elite partnership or find out how ServiceNow can work for your organisation? Get in touch with us.

ISG Provider Lens™ ServiceNow Ecosystem Partners 2024 Report.

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